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Careers

At CPL Service Response, we pride ourselves on delivering high-quality facilities management services across the UK. Our continued growth means we’re always on the lookout for passionate, skilled individuals who are ready to make a real impact.

Whether you’re hands-on with the tools, coordinating operations behind the scenes, or managing client accounts, you’ll find a supportive team and a dynamic environment where no two days are the same.

If you’re looking for a workplace that values professionalism, initiative, and a can-do attitude — explore our latest vacancies below and take the next step in your career with CPL.

Click the links below to find out more, or email your CV to jobs@cpl-group.co.uk to apply today.

We look forward to hearing from you.

Accounts Team Administrator

Job Overview:

We are seeking a detail-oriented and proactive Accounts Team Administrator to join our dynamic team.

The ideal candidate will play a crucial role in managing financial records and ensuring the smooth operation of our accounting processes.

This position requires proficiency in Sage accounting software. Experience or familiarity with other portal-based systems would be an advantage as this forms a large part of the role.

The Account Administrator will be responsible for helping to maintain accurate financial records, and providing general support to the finance team.

Duties:

  • Processing supplier and subcontractor invoices onto Sage and Job Logic CAFM systems.
  • Raising job-by-job invoices to clients, and compiling multi-job applications for submission to clients for approval to invoice.
  • Liaising with clients as part of ongoing credit control procedures to recover debts in a timely fashion.
  • Processing expense and overtime claims from internal staff.
  • Answering telephone calls and emails from suppliers and subcontractors, answering queries, and relaying information to relevant heads of departments for further action where required.
  • Communicating effectively and efficiently with the Service Department in order to facilitate updating of jobs, in order to raise invoices to clients as swiftly as possible.
  • Assist in the preparation of financial reports and statements.
  • Support the Head of Finance and finance team with various administrative tasks as required.
  • Ensure compliance with company policies and relevant regulations.

 

Experience:

  • Proven experience in an accounting or administrative role is preferred.
  • Previous experience within a facilities management business would be advantageous, but is not essential.
  • Proficiency in accounting software, particularly Sage.
  • Understanding of accounts payable and receivable processes.
  • Excellent attention to detail and organisational skills.
  • Ability to work independently as well as part of a team.
  • Strong communication skills, both written and verbal.
Apply Now

Service Coordinator

Job Overview:

We are seeking a dedicated and detail-oriented Service Coordinator to join our team.

The ideal candidate will play a crucial role in ensuring the smooth operation of our services by managing engineering schedules, handling and updating customer enquiries, and providing general administrative support.

This position requires strong organisational skills and the ability to communicate effectively with both clients and team members.

Responsibilities:

  • Manage and coordinate service schedules for clients, ensuring timely delivery of services.
  • Allocating work to engineers in response to reactive and planned maintenance to maximise efficiency of service delivery.
  • Handle incoming phone calls with professionalism and courtesy, addressing client enquiries and concerns.
  • Perform job-by-job data entry tasks accurately and efficiently, maintaining up-to-date records in ours and our clients’ systems.
  • Producing estimates and quotations for customers and clients as required.
  • Assist in the preparation of reports and documentation as required.
  • Ordering and managing materials and plant hire requirements to ensure planned works are carried out on time.
  • Collaborate with other departments to ensure seamless service delivery and client satisfaction.

Qualifications:

  • Proven experience in an administrative or clerical role is preferred.
  • Strong data entry skills with a high level of accuracy.
  • Excellent phone etiquette and communication skills.
  • Competency in Microsoft Office software.
  • Familiarity with Job Logic CAFM system is an advantage but not essential.
  • Highly organised with the ability to prioritise tasks effectively.
  • A proactive attitude towards problem solving and teamwork in order to overcome difficulties as they arise.
Apply Now

Account Manager (FM)

Job Overview:

We are seeking a skilled and detail-oriented Contract Manager to oversee and manage several nationwide commercial contractual agreements within our fast-paced building services organisation.

The ideal candidate will possess a strong understanding of the commercial facilities management industry, and excellent negotiation skills.

This role is crucial in ensuring that client sites are content and compliant, works progress and complete as necessary, and goals are achieved aligned with the company’s objectives.

The Account Manager will be expected to travel nationwide within the UK (mainland) as part of their responsibilities in attending meetings and reviewing works.

This is initially a 12 month maternity-cover contract, with the view and expectation to develop into a permanent position for the successful candidate.

Duties

  • Day to day management of client contracts covering all aspects of works within the building services industry, including but not limited to HVAC, Electrical, Fabric and Plumbing.
  • Face to face liaison with client representatives to ensure ongoing client satisfaction.
  • Providing regular reports as required by client demands, and internally for company requirements regarding financial and operational progress of client accounts.
  • Developing new work streams with current and new clients to support and grow the business.
  • Estimating and running various small works projects.
  • Working and supporting the back office team to achieve company objectives.

Requirements

  • Proven experience in contract management or a similar role.
  • Strong time management abilities to prioritise tasks effectively in a fast-paced environment.
  • Proficient negotiation skills to secure favourable terms for the company.
  • Strong analytical skills with attention to detail.
  • Excellent negotiation and communication abilities.
  • Proficiency in computer-based systems, and online portal systems.
  • Ability to work independently as well as collaboratively within a team environment.
  • Experience with Job Logic CAFM software is beneficial, but not essential.
Apply Now

Commercial Electrician

Job Overview:

We are seeking a skilled and dedicated Commercial Electrician to join our dynamic team.

The ideal candidate will be responsible for installing, maintaining, and repairing electrical systems in commercial settings.

This role requires a strong understanding of electrical systems, safety protocols, and the ability to work effectively with various tools and equipment.

Duties

  • Install, maintain, and repair electrical wiring, equipment, and fixtures in commercial buildings.
  • Conduct inspections of electrical systems to identify hazards or defects.
  • Troubleshoot electrical issues and implement effective solutions.
  • Utilise power tools and hand tools safely and efficiently.
  • Adhere to all safety regulations and codes while performing tasks.
  • Maintain accurate records of work completed via portal CAFM systems.

Requirements

  • 18th Edition is essential.
  • 2391 Test and Inspection Qualification is preferred,
  • In-depth knowledge of BS 7671, IET Wiring Regulations, and other relevant standards and codes.
  • NVQ Level 3 or JIB Gold Card is preferred.
  • At least 3 years of demonstrable experience in Commercial Electrics, preferably in a PPM/Facilities Management environment.
  • Strong knowledge of electrical systems, wiring diagrams, and safety practices.
  • Ability to read blueprints and technical drawings.
  • Excellent problem-solving skills and attention to detail.
  • A valid, clean driving licence is essential for this position.
  • Additional qualifications and skillsets are desirable.
Apply Now

Commercial Plumber

Job Overview:

We are seeking a skilled and reliable Commercial Plumber to join our team.

The ideal candidate will have a strong background in plumbing and be adept at installing, repairing, and maintaining various plumbing systems.

This role requires a hands-on approach, mechanical knowledge, and the ability to work independently as well as part of a team.

Duties:

  • Perform Planned Preventative Maintenance (PPM) and reactive repairs on plumbing systems in commercial and residential settings, and assisting with quotations for remedial repairs or installations as required..
  • Use hand tools and power tools to complete plumbing tasks efficiently.
  • Weld pipes and fittings as required for specific installations.
  • Assemble, install and maintain plumbing fixtures such as sinks, toilets, and showers, and all related pipework/fixtures/fittings.
  • Conduct routine inspections of plumbing systems to identify issues or potential problems.
  • Perform heavy lifting when necessary to move materials or equipment.
  • Collaborate with other colleagues to ensure seamless project completion.
  • Maintain accurate records of work completed via portal CAFM systems.

Qualifications:

  • Relevant C&G / NVQ certified qualification is essential to prove proficiency.
  • At least 3 years of demonstrable experience in Commercial Plumbing, preferably in a PPM/Facilities Management environment.
  • Strong mechanical knowledge with the ability to troubleshoot plumbing issues effectively.
  • Proficiency in basic maths for measurements and calculations related to plumbing tasks.
  • Work independently and as part of a team, demonstrating a proactive and problem-solving approach.
  • A valid, clean driving licence is essential for this position.
  • Additional qualifications and skillsets are desirable.
Apply Now

Commercial Gas Engineer

Job Overview:

We are seeking a skilled and dedicated Commercial Gas Engineer to join our team.

The ideal candidate will possess a strong mechanical knowledge and be proficient in various technical skills related to gas installation, maintenance, and repair.

As a Gas Engineer, you will play a crucial role in ensuring the safety, compliance and efficiency of gas systems in commercial properties, including offices, retail, care homes and industrial units.

Responsibilities:

  • Perform Planned Preventative Maintenance (PPM) and reactive repairs on Commercial/Industrial boilers, and assisting with quotations for remedial repairs or installations as required.
  • Conduct inspections and gas safety checks, ensuring compliance with industry regulations.
  • Work independently and as part of a team, demonstrating a proactive and problem-solving approach.
  • Assemble and weld components as necessary for gas installations.
  • Utilise hand tools and power tools effectively for various tasks related to gas engineering.
  • Perform plumbing tasks as required, ensuring all connections are secure and leak-free.
  • Carry out heavy lifting when necessary, ensuring safe practices are followed at all times.
  • Maintain accurate records of work completed via portal CAFM systems, and production of Gas Safe certification.
  • Provide excellent, effective communication with clients, colleagues and suppliers.

Skills:

  • Commercial Gas qualifications (COCN1 or CODNCO1, CIGA1, CORT1, ICPN1, TPCP1A) are essential.
  • At least 3 years of demonstrable experience in Commercial Gas & Commercial Plumbing, preferably in a PPM/Facilities Management environment.
  • Proficient in the use of hand tools and power tools relevant to gas engineering tasks.
  • Strong mechanical knowledge with the ability to troubleshoot issues effectively.
  • Basic maths skills for measurements and calculations during installations.
  • Experience with commercial driving is advantageous for transporting equipment to job sites.
  • Ability to assemble components accurately and efficiently.
  • Familiarity with carpentry skills is beneficial for certain installation tasks.
  • Capability to perform heavy lifting safely as part of the job requirements.
  • Knowledge of plumbing techniques related to gas systems is desirable.
  • A valid, clean driving licence is essential for this position.
  • Additional qualifications and skillsets are desirable.
Apply Now

FM Services Estimator

Job Overview:

We are currently hiring for an experienced Purchasing Administrator/ FM Services Estimator for an established Facilities Management Company.

This role will suit someone with experience in a similar position with the technical knowledge of facilities management being essential.

It would be particularly advantageous for the successful candidate to possess demonstrable skills and experience with estimating/quoting repair/installation jobs involving a variety of disciplines (incl. plumbing, flooring, roofing, general building fabric, air conditioning, electricals and gas).

Supporting the Operational teams taking on the role of Small Works Estimator producing quotations for PPM and reactive works.

Responsibilities:

  • Prepare detailed cost estimates for small works projects based on specifications, drawings, and other relevant documentation.
  • Conduct thorough analysis of project requirements to produce accurate cost estimates, and identify potential risks and opportunities for cost savings.
  • Collaborate with project managers, engineers, and suppliers to gather necessary information for accurate estimations and profit forecasts.
  • Contact multiple suppliers and obtain quotations for parts and components.
  • Chase outstanding quotation requests.
  • General ad-hoc administration duties as required.

Skills:

  • Proven experience as an Estimator in a similar role within the facilities management or construction industry is essential.
  • Strong understanding of cost control methods and practices.
  • Proficiency in estimation software and tools is advantageous.
  • Excellent analytical skills with a keen attention to detail.
  • Ability to work collaboratively within a team environment while also being self-motivated.
  • Strong communication skills, both written and verbal, to convey complex information clearly.
Apply Now